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FAQ

Box Office Info?
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Tickets may be purchased at the Fox Performing Arts Center Box Office located at 3801 Mission Inn Avenue. Business hours are Tuesday through Friday 12 noon to 6:00pm and Saturday 12:00 pm - 4:00 pm. For additional inquiries, please call the Box Office at (951) 779-9800 during business hours. You may leave a voicemail if it's after business hours.

Ticketmaster Locations?
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Tickets for all shows at the Fox Performing Arts Center are available at all Ticketmaster locations nationwide. In addition, tickets are available online at www.Ticketmaster.com or via phone by calling (800) 745-3000 during regular business hours or by calling the automated phone line (866) 448-7849 for self-service ticket sales 24 hours a day.

Facility Restoration Fee?
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Please note there is a facility restoration fee of $4 per ticket through all sales channels.

Where do I park?
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There is no parking specifically for the venue, however, there are nearby lots and metered parking that are free after 6pm and on weekends. The parking structure located closest to the venue at Fairmount Blvd and 6th Street will typically charge $5 for event parking.

Media Enquiries
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For access to the protected media section of the site, or for more information about press access to individual shows, please contact the Administrative Office at (951) 779-9804. Genuine media enquiries only, please.

Does Fox allow smoking?
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There is no smoking inside the venue, however, there is an outside patio that can be accessed for smoking.

Does Fox have food and beverages available for purchase?
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The Fox has several bars located throughout the venue that serve both alcoholic and non-alcoholic beverages. In addition, there are also snacks being offered.

How can I find out about all the upcoming shows?
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There are several ways! Our website has all the upcoming shows listed in order of date. Also, you can like us on Facebook, follow us on Twitter or Instagram or sign up for our newsletter, which offers special deals and promotions.

Does FOX have an ADA area?
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The Fox has accessible seats both on the ground floor in the orchestra and upstairs in the Mezzanine area, accessible via elevators. These can purchased at ticket outlets, online and phone via Ticketmaster, or in person at the Fox box office.

Does Fox offer VIP packages?
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Yes. Fox has VIP seating, VIP Tower Room access and VIP parking available. For more information, please contact VIPRiverside@LiveNation.com.

Are cameras allowed at Fox?
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This depends on the artist/performer's policies. Typically, non-flash photography is permitted. No professional cameras are permitted unless artist has given prior approval to individual. Audio or video recording is almost never allowed unless otherwise noted.

Will Call Information?
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If you have tickets at will call, you may pick up your tickets 2 hours prior to the performance date/time. Valid photo I.D. of the original purchaser must be presented to pick up tickets.

What should I know when coming to a show?
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Please make sure to read the door and show times on your ticket text. When you arrive to the venue, you may enter through the front doors near the box office or through the Preview Bar when open. To ensure the safety of our guests, all bags are subject to search upon entering. Ushers can guide you to your seat should you need assistance.

Where is the lost and found if I left something at the venue?
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Lost items are recovered from shows at the end of the night. You may call the box office during business hours to check on the status of a lost item.

How can I apply for a position at the Fox?
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For employment opportunities with Live Nation, please visit livenationcareers.com.

Does Fox work with outside promoters or rent out the building for special events?
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Yes. For more information, please email Jeremy Epley at jeremyepley@livenation.com.

What time do doors open? What time does the show start?
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The door and show times are listed on your ticket. The time shown online is generally the time that doors open for an event. The show will start about an hour after door time. You may check online in the Event Info tab for more information on door and show times.

Refunds or Exchanges?
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All ticket sales are final sales. There are no exchanges or refunds. If you have questions about your purchase, please contact the original point of sale for more information.

Contact Us
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If you need additional information, please call the box office at (951) 779-9800 during regular business hours.

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